SHIPPING POLICY
We offer free shipping to any address in the United States. We ship via USPS First Class or Priority Mail. Delivery Confirmation is included at no additional cost. If you require a faster or alternate shipping method, please get in touch with us before or after placing your order.
International orders are sent via USPS International First Class or International Priority Mail. We offer combined shipping for international orders. If you require a faster or alternate shipping method, please get in touch with us before or after placing your order.
In rare cases, we may be out of stock of an item that you have purchased. If that is the case, we will notify you within 24 hours. You may choose to wait for replenishment or receive a full refund.
We are ready to work with you regarding any shipping inquiries. A smooth and quick transaction is what we are aiming for.
International Buyers – Please Note:
International shipment may take 2-6 weeks for delivery depending on your country's customs and postal system delays.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
International packages may or may not show package progress and tracking, this depends on your country's postal system and whether they offer this service. Small packages that are shipped First Class Mail will not show progress there is only a shipping receipt for these shipments that we keep on file.
Estimated Delivery times:
Domestic:
USPS First Class: 4-8 business days
USPS Priority Mail 2-4 business days
Overnight option also available - please contact us for more details.
International:
USPS International First Class: 2-6 Weeks
USPS International Priority Mail: 2-4 Weeks
These are estimated delivery times and are non-guaranteed by the USPS.
**Please note the delivery time varies extensively based on country
the package is being delivered to.
PAYMENT POLICY
PayPal are the only accepted forms of payment. PayPal allows for a hassle free transaction in which both the buyer and seller are protected.
RETURN POLICY:
***If for any reason your are unsatisfied with your purchase please contact us directly first. We will work with you to resolve any issues. Please CONACT US via the eBay messaging system. It is the quickest way to reach us - we respond typically within 24 hours.
***You may request a replacement or refund if there is a manufacturing defect. You will be compensated for return postage. We do whatever it takes to ensure customer satisfaction.
***If for some reason you had a change of heart regarding a purchase you may return it for a full refund minus any shipping charges (for international orders). We request that the item be unused and in original packaging.
CONTACT US
Questions/General Inquiry:
For general product or order questions please contact us using the eBay messaging system for the fastest reply. We like to reply as promptly as possible to ensure a smooth shopping experience. Also, if you are unsure about any details regarding a instrument, it's always better to send us a message and confirm before purchasing.
Dental Practices / Dental Students
If you need to place a large order for your practice, class, or salon please contact us through eBay or at the contact details below. Discounted pricing is available for such instances and we would love to work with you to ensure your needs are met.
"The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulation, I will verify your status as an authorized purchaser of this item before shipping of the item”
