We are located at 54 Basin Street in Concord NH 03301

Please contact us with any questions prior to purchasing. We are happy to verify fitment for you prior to purchase using your vehicle’s VIN (Vehicle Identification Number). Our hours of operation are Monday through Friday from  8:00AM until 5:00PM EST. Any messages received outside of these hours will be answered on the next business day.

Orders are sent to the shipping department as received throughout the day therefore we cannot guarantee adjustments to orders after payment is received.

ABBREVIATIONS & DESCRIPTIONS

Parts Grading: A standard code system from the Automotive Recyclers Association (ARA) is used to communicate the condition and quality of a part between automotive recyclers, collision repair facilities, automotive repair shops, and insurers. Knowing what these codes mean will help you understand whether the part meets your expectations before you buy it.

A Grade          Used part that is of low mileage (relative to model year) and/or is in exceptional condition. It may show limited wear and has minimal imperfections such as fine scratches, minor surface rust, etc. See photographs & Conditions & Options line.

B Grade          Used part in average condition. It is of average mileage (relative to model year and/or is in normal condition for its age. It may show wear, scratches, gouges, marks, pits, rust, corrosion, dents or other minor imperfections. See photographs & Conditions & Options line.

C Grade          Used part with high mileage and/or light damage or is for parts/repair only as noted in the Conditions & Options line. See photographs. 

Electrical and mechanical parts are graded automatically based on age & mileage of the donor vehicle. Therefore, the grade C part might actually be in better condition than the Grade B due to environmental conditions, prior replacement, care by the previous owner(s), etc. We  cannot alter that grade manually.

All parts are tested when possible prior to removal from the donor vehicle to help ensure that they are fully functional. 

All of our BUY IT NOW items require immediate payment. We accept eBay Managed Payments which can process PayPal or credit card payments.

We ship to US addresses within the continental 48 states via UPS Ground or USPS. Shipping to Alaska, Hawaii, Puerto Rico, APO, FPO or PO Box addresses is available for select parts only that can be shipped through the US Postal Service. Please contact us through eBay messaging for details or questions. Local Pick-up at our facility is Welcomed. Please contact us prior to your purchase to arrange local pick-up.

All parts are shipped within 1-2 business days of purchase. Please allow up to 5-10 business days for delivery. Most areas in the US are within 5 days. 

If an item arrives damaged, please contact us via eBay messaging within 24 hours for assistance.

Freight Shipments are delivered by a semi-truck or box truck. Freight shipments are to a commercial address with a forklift or loading dock. If you don't have a commercial address available we would be glad to get you a quote for residential shipping. When shipping to a residential address the freight company will call to arrange an appoint for the delivery because someone must be available for the delivery. NOTE:  Do not sign the release documents without fully inspecting the outer packaging for noticeable signs of damage.  The freight companies will not let you open the package before signing; therefore you must not provide signature if there are any signs of damage based on the outer packaging

All parts must be returned in their original condition to receive full credit.

We do not accept returns for non-defective items. If you are unsure if a part is correct for your application please ask. We will be glad to help you choose the correct part. 

Shipping charges are non-refundable.  To return an item you must contact us via eBay messenger

PLEASE NOTE: Electronic control units and modules may need to be programmed by the dealer. You are responsible for any costs or fees assocaited with this service. Please consider this cost befor making your purchase. 

Standard Warranty

All parts we sell through eBay Motors come with a Standard 6 Month “Parts Only” Warranty unless otherwise stated.  The warranty period starts from the date of purchase and does not include labor

In the event a part sold with a warranty fails to operate within the warranty period we will replace the part with a functionally equivalent part of refund the part purchase price, at our option.