This is an open and used set, but we did count all of the included parts and compared against the stated part list in the set manuals. We believe to the best of our knowledge that this is a complete box of two sets as presented on the box cover. The loose parts were gathered up and stored in taped bags, while some other bags were partially or completely sealed, indicating that they were not used. The included photos are of the actual box and sets you will receive with your purchase. Note that batteries are not included.
Note that we pack and ship using recycled materials but that your merchandise will be very well protected on its journey to you. We are offering a prorated thirty-day missing-parts warranty on this item, but the buyer will pay shipping if the entire set is returned to us for any reason. If additional photos or details are needed, please let us know and if possible we will add to the listing. If there is an issue with the item other than what is listed here, contact us within the thirty-day warranty window so that we may work with you on a resolution. If we feel there is an issue, we will honor the warranty and resolve to our mutual satisfaction, pursuant to the standard eBay return policy. We stand by what we sell, and we truthfully list the item details as we know them.
We have no control over the shipping speed once we hand off your item to the shipper, nor can we control the tracking number updates. We primarily ship using USPS Priority Mail or Media Mail but we will on occasion and at our discretion ship using FedEx or USPS Parcel Select Ground. Tracking numbers are always provided and no shipping refunds will be extended if an item does not arrive on time. If an item is not received but the shipper marks it as "Delivered," it is your responsibility to follow up with the shipping service as we cannot control false deliveries nor can we anticipate stolen merchandise. If you are an international buyer and your country is not on the approved list of countries within the Global Shipping Program, you can determine the shipping charges by using the item measurements in this listing. Do not ask nor expect us to do that research for you. We do not ship to Brazil.
We welcome and encourage offers and all reasonable offers will be considered. Buy with confidence. Before leaving neutral or negative feedback, give us an opportunity to make you happy - we frequently buy on eBay, too, and we understand the challenges buyers face. Adverse feedback does not solve problems and makes us less likely to correct any inadvertent wrongs. We do expect our buyers to know what they are buying and to ask questions before purchasing.
