DELIVERY - All parts are being dispatched same day (if ordered by 3pm) and all our parts are being sent on a NEXT DAY SERVICE (see below for exclusions to certain postcodes).

Rest of World

Please email us your delivery address & quantity required and we will arrange for a quotation.

Lost items or items not received

Whilst every effort is made to ensure your item(s) arrive in a timely and undamaged manner by using reputable carriers, parcels do from time to time get damaged or lost in transit. If you haven't received your parcel in time, please check the tracking info (if one is provided) or contact us. We will do all that we can to resolve the issue as fast as we can. Please do not leave negative feedback before contacting us. 

If a product needs to be returned, we do not cover the refund postage on that item. If a part has been purchased as a result of it being incompatible and compatibility was not checked with us, we reserve the right to deduct a nominal postage fee incurred when sending the part to you. Kindly check with us before purchasing to avoid this. 

These terms and conditions together with the documents referred to in them tell you the basis on which we will supply to you our goods (“Goods”) and services (“Services”). Please read these terms carefully before ordering any Goods or Services from us. By ordering any of the Goods or Services, you agree to be bound by these terms. You should retain a copy of these terms for future reference.

Firstly you must double check the part number listed is suitable for your vehicle, standard control arms are not suitable for lowered vehicles, call our helpline for advice if you have lowered vehicle, the mechanic or person(s) fitting must check against the part from the vehicle is exact match if unsure can always contact us for advice vehicle manufactures often alter specification and parts fitted throughout a production run or your vehicle may have been modified. So even if your vehicle appears in this listing and the pdf link, there may still be an alternative part to what may be fitted to your vehicle. If a part does not fit for any reason please contact us we may have the part you require.

Limitation of liability

Subject to the provisions of these terms, the following provisions set out the entire financial liability of us (including any liability for the acts or omissions of our employees, agents and sub-contractors) to you in respect of:

• Any breach of these terms; and
• Any representation, statement or tortious act or omission including negligence arising under or in connection with the contract between us.

All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979 (as amended)) are, to the fullest extent permitted by law, excluded from this contract.

Nothing in these terms excludes or limits our liability:

• For death or personal injury caused by our negligence;
• For fraud or for fraudulent misrepresentation; or
• For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

We will not be liable to you for any:

• indirect or consequential, special or punitive loss, damage, costs or expenses, including but not limited to mechanic fees, cost of replacement goods, down-time, or vehicle hire;
• loss of profit;
• loss of business;
• loss of income or revenue;
• waste of management or office time; or
• depletion of goodwill.

Our total liability to you under or connected with these terms will not exceed 125% (one hundred and twenty five per cent) of the price paid for the goods purchased for any one event or series of connected events.

If in doubt please contact our help line or email us. We do not cover any labour costs.

Warranty

 If Goods become faulty during the period of the Warranty for reasons unconnected with your acts, omissions, or misuse of the Goods, you must return such Goods to us. We will inspect the parts and accordingly repair or (at our option) replace such Goods with the same or superior Goods at cost price, unless the Goods fail within the first 4 weeks of fitting for reasons unconnected with your act, omission, misuse, or failure to fit the part properly, in which case we will replace it for free. In either case, you must cover the returns postage. If Goods become faulty after expiry of the Warranty, and you request that we replace or repair such Goods, then we shall charge our then standard list price for such repair or replacement.