QUESTIONS & ANSWERS
 

Q1: How do I confirm the autoparts compatibility with my vehicle?

Firstly, select your vehicle information with eBay. Then click the listing you want to place order and confirm the information shown on the top that if there are any additional specific notes. If there is "All Models" or nothing noted, then you could place order. If there is " Single Piston Caliper" or any other notes, then please confirm whether the brake pads fit or not. If you couldn't make sure, please contact customer service and preovide your vehicle VIN number.

Q2: How long does delivery to my address take?

Delivery time is determined by the shipping methods. Normally, all orders would be delivered within 3-5 business days. Many things can play a factor such as Weather, shipping carrier, and your cooperation to confirm conpatibility. If you have any questions, please contact our customer service.


Q3 Why new replaced brakes pads make noise while braking?

Here are several reasons why your new brake pads might be squeaking and noisy:
Brake pads are made of ceramic and metal fibers. A lot of brake pads have metal fibers in them. If there’s an area on the pad where the metal fibers are too close to one another, this can cause squeaking. The pads will typically wear past this point, and then the squeaking will go away. 
The brakes are stuck in the “on” position. There are caliper pins in your brake system, which apply and release the brake pads. If one of the caliper pins is stuck in the “apply” position, the brake pad will be applied at an angle (or cockeyed) to the rotor. If both pins are stuck, the brake pad will be stuck against the rotor, causing glazing, noise and, typically, a burning smell. In some cases, it is possible to lubricate and release the stuck caliper pins. In other cases, you need to replace the calipers. It’s also quite likely that you’ll need new brake pads and rotors.


Q4: How can I return an item that is defective, damaged, or I just don't want?

We provide a 30 day return policy, if the item you received does not fit, please contact our customer service, we will try our best to provide you solutions. And in the event of shipping damage, shortage, or an error on any shipment, please contact us immediately.