Here at Gateway Online Parts you will find the best deals online when buying genuine General Motors parts and accessories. Our goal is to provide amenities to guarantee customer satisfaction before, during, and after the sale of our great General Motors parts.

Send us an email with any questions. Customer Service is available from 9:00am to 5:00pm (CST) Monday - Friday. Customer Service is closed on weekends and all major holidays.

Dept Hours:
9am-5pm Monday-Friday
(Closed Weekends & Holidays) 

Thank you for shopping with us. Please find our policies below.

If you have any other questions, please don't hesitate to contact us.

• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

• Contact us to arrange for any returns.
• All returns must be sent to 11438 LBJ Frwy Dallas TX 75238.
• A copy of the invoice will need to be included with the return.
• All returned products must be in it's original package and unopened/unused/uninstalled. 
• 25% restocking fee on all returns, UNLESS if you received a damaged or defective item.
• No return or refund on the electrical parts.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.