See photos for the condition
Please examine all available photos thoroughly for an in-depth view of the condition.
If photos are unclear or you require more photos, please message and we can provide more images.
If you have any questions or are unsure about a part or item, please message and get in touch we are more than happy to help.
Please remember that we sell used parts. All parts are likely to have obtained scratches, wear and tear marks etc. However, all our parts are in usable condition. If there is any damage, we will make it clear in our photos.
You will only receive the parts shown in the pictures. If fittings, nuts or bolts are not in the picture, then you will not receive them.
Postage and Dispatch times
We aim to send all items within two working days of payment (Mon-Fri). However please allow an extra day on top of your estimated delivery date in case exceptional circumstances arise. If you purchase multiple items, we may change the delivery service we use due to the extra value. For urgent orders please contact us as soon you place the order/ Next day delivery at extra charge.
Scottish Highlands / Channel Islands / Ireland
Royal Mail offers postage to these locations at no extra cost, depending on the parcel's size and weight. Please contact us before ordering to check on the extra charge for postage costs.
Europe / Rest of the World
These locations are excluded from the free postage if your item is being sent via courier due to the high postal surcharges the couriers apply. Please contact us before ordering to check on the extra charge for postage costs.
30-day Warranty
All of our items unless being sold as "Faulty" Or "Spares or repairs" come with a 30-day warranty from the day of delivery. Any problems in this period please get in contact. We also offer 30 days for returns.
Condition of return
We are happy to accept returns on all parts and items - excluding engines (please see Warranty and Returns for Engines).
However, it is the buyers' responsibility to cover costs for return postage unless the part or item sold is not as described or shown in the pictures. Please state your reason for returning the item.
The returned item or part must be the exact same part as the one we have sent out to you and in the exact same condition. We will not issue a refund if the part has been tampered with or damaged.
Refunds will be issued within 5 working days of receiving the part to the original source of payment.
Engines
All our engines have been removed from quality used motorcycles. We ensure that the engines are fully running on bikes before removing them.
Please carefully study all the pictures of the engine before purchase. If you have any questions or are unsure about a part or item, please message and get in touch we are more than happy to help.
Warranty and Returns for Engines
If the customer wishes to return an engine, a report from an authorised garage is required.
What is covered:
If a fault is found in the gearbox.
If the engine is too low on compression.
If the engine is seized.
What is not covered:
Wear and tear parts such as clutch, alternator etc
Gaskets and oils.
Any damage or faults as a result of fitting the engine.
Issues as a result of use after purchase.
Snapped exhaust studs, bolts or cracked covers.
The engine must not be opened or tampered with unless we have explicitly stated to do so.
We must be made aware of any issues with the engine alongside evidence of images or videos before returning the engine.
If any problems are found, please contact us as soon as possible within the 30-day warranty period.
If a customer changes their mind about an order, and the part has not yet been dispatched, we are happy to cancel the order. Please let us know and we can cancel any orders for you.
For any further questions or clarifications, please do not hesitate to get in contact with us:
Motor RGS LTD
[phone removed by eBay]
More available parts and engines on our eBay store:
https://www.ebay.co.uk/str/motorrgs
Our commitment
We aim to provide the best service we can. However, due to the nature of selling used parts, every now and then problems may occur. If this is the case with your purchase then PLEASE contact us first. We will do everything in our power to sort the problem out, We cannot help if we do not know there is a problem.
