I am not an expert on condition or the grading of the
items. I can only give you my opinion on what I think the condition is. It is
used. It is in good condition. It comes from a smoke free home. What you see in
the pictures is what you will receive. If you have any questions, please let me
know your concerns or issues and I will get back to you as soon as I can.
Common
Questions
*Shipping:
Type of shipping: I know most buyers like the sound
of Free Shipping. This is how I see it. I want the buyer to get the product as
low as they can for their shipping. So, I have the buyer pay the exact amount
for the shipping. I do this because I do not want the buyer to pay more than
they must on their shipping. Most sellers offer free shipping. It sounds good
but they do this for a reason. They raise the price of the item. With the item
price raised and with free shipping added to the item. They are now making more
money off the buyer by charging more for the item is worth. I understand the
item is only worth what the buyer is willing to pay for it. The way I see it
everyone works hard for their money. And I don’t think anyone should be
manipulated in thinking they are getting an item cheaper or making some kind of
fantastic purchase by adding free shipping when they are not. They raise the
price of the item to make more money off the buyer. That is why most sellers
have free shipping. And that is why I have the buyer pay the exact amount for
their item. So, they get more for their money.
How fast from the order being placed until it gets
shipped? I will do my best to get your order shipped on 1 business day or
the same day as the order being placed within a reasonable time before the post
office closes. Monday – Friday during normal office hour. *Please note* I am
not responsible if the delays the shipment are caused by weather, postal
issues, esc. If there is any damage to your package that occurs during
shipping. The shipping company will have to be contacted, and the issue will
have to be addressed. Please bring this to my attention. If there is any
concern about when I can get the order shipped out please message me before you
complete your purchase.
*Returns:
Are returns accepted? Customer service and
satisfaction are very important to me. Yes, if there is an error on my part,
then I will do my best to resolve the issue with no additional cost to you. Please keep in mind that I take additional pictures of all
the items’ details to avoid any problems. If you ask for a refund or return, I
might ask you to take a picture of the item to make sure it matches my records.
All returned items must be in their original condition and returned in the same
way as when they were shipped out. If there is any concern about returns,
please message me before you complete your purchase.
*Items for Sale:
The items that I have for sale are going to be listed to the
best of my knowledge. I have a large collection. So, I am a collector, not an
expert on the condition of the items that I will be selling. I do not always
know if there is a part or a piece of an item missing or if it is even broken.
There could be a page or pages missing that I do not know of. I can only list
my items to the best of my knowledge. If you notice that I have listed
something wrong. Please let me know so that I can correct it. If there is any concern about the item,
please message me before you complete your purchase.
*Issues:
If there are any issues with an order, please contact me
directly about your purchase so I can make it right. I strive for 5-star
service. I will get back to you as soon as I can. So, we can resolve the issue
as quickly as possible.
*Questions:
If there are any concerns or questions about an order,
please message me about your purchase. I will get back to you as soon as I can.
Thank you for supporting Mathom Treasure! Be sure
to follow my store for more items.