Aeliya Marine Tech Pvt. Ltd

Product Description:

Payment Policy:

We accept PayPal, credit cards, and wire transfers (Manual TT) through eBay Managed Payments.

Payment must be made within 3 days of winning the item. Late payments may lead to cancellation and relisting.

If you have questions about payment, contact us through eBay messages.

PayPal accepts multiple payment methods and handles currency conversions.

For high-value items, we accept manual TT payments.

Buyer is responsible for all VAT/customs/import duties.

We ship to the address provided at the time of payment. Please ensure accuracy or message us if it needs to be changed.

Order tracking is provided once dispatched.

Shipping Policy:

Orders are dispatched within 24 hours (1 business day), and heavy items within 3 business days.

Worldwide delivery via DHL, FedEx using DAP (Delivered At Place) basis.

Buyer is responsible for any customs, VAT, or other charges imposed by authorities.

Tracking details will be shared after dispatch.

Ensure shipping address is correct; changes must be communicated before dispatch.

We are not responsible for changes after dispatch or lost parcels.

Estimated delivery: 7 working days from India (delays possible due to customs or international policy).

Contact us if the item is not received within the estimated time.

Shipping Notes:

• Items do not include batteries due to shipping regulations.

Return Policy:

• Return Window: 30 days from delivery.
• Item must be returned in original condition with packaging and accessories.
• Contact us via eBay messages for return instructions.
• Refunds issued after item inspection. Restocking fee may apply if not in original condition.
• Seller pays return shipping for incorrect/damaged items. Buyer pays return shipping for mistakes or dislike.

We strive for 100% customer satisfaction. Please contact us for any issues before initiating a return.

Feedback & Customer Care:

We aim for 5-star feedback and a positive customer experience. Please leave us positive feedback if you're satisfied.

If you have any concerns, contact us first before leaving neutral/negative feedback. We are here to help.

We are committed to resolving any issues swiftly and fairly, including offering replacements or refunds if necessary.

About Us:

Aeliya Marine is a premier stockist and supplier of marine machines and parts, based in Bhavnagar, Gujarat, India since 2015. We serve clients globally with a focus on quality and service.

Our skilled team offers custom-made solutions, and our product range is among the most comprehensive in the industry.

Whether you need spare parts, machines, or custom solutions, we are here to help.

Working Hours:

Monday to Saturday: 9:30 AM to 6:30 PM (IST)

Closed on Sundays and Indian public holidays.