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We are a small team dedicated to helping and offering you awesome service. You send us a message, we'll respond shortly, you call us and we'll pick-up and help you. That part is simple, but how can we better serve you? That's the question we ask ourselves every day and is ultimately the only question we need to ask. We still have a lot of work to do and great ideas in the works, but so far this is where this question has led us.

How we do it:
Low prices, saving you money is important so we make sure to stay competitive. In most cases, we won't carry products which we can't offer a great price.

Everything you need to make an informed purchase on our site. Our policies are above and beyond industry standards, that's any industry. Free Shipping at All Product.

USA Orders:
Shipment will be made within 1-3 business days from payment date via the shipping method in the listing.

Delivery: Please allow 3-7 business days for delivery.

Express Shipping (Overnight,2nd Day) options are not available.

Order may ship from one of various warehouses around the country, delivery estimates would remain the same. If the state where your order ships from is important to you, contact us before placing your order.

Brand new in factory package.

All Bikers Stone products are new, unused, and shipped in the factory packaging. Most items ship double boxed so that you can be assured your shipment will arrive in the condition you expect.

International Orders:
Shipment will be made within 1-3 business days from payment date via USPS Priority International or USPS First Class.

USPS Priority: Delivery ranges from 1-3 weeks, depending on location. But may take longer to certain countries.

USPS First Class: Delivery ranges from 2 to 6 weeks and does not provide tracking information. Some countries will take up to 8 weeks.

International shipping costs do not include brokerage,taxes,VAT,customs fees, or any other charges made by the destination country, verify your country's import guidelines before placing your order.

We are unable to modify customs documents in any way.

Combined Orders:
Orders will combine based on total weight - shipping cost will adjust accordingly.

Return & Warranty Policy
The following policies apply to Ebay orders only.

By returning an item to Bikers Stone, you agree to the following terms:

• A RMA number is not necessary to return an item. However, return shipments must meet the criteria listed below.
• Returns must be made within 30 days of shipment from our warehouse.
• A 20% Restocking fee will be charged on all returns. This fee covers the original costs to ship the package to the customer and Ebay fees that were assessed to the seller.
• Returns received by Bikers Stone that do not meet the criteria will not be processed.

Return Conditions:

Hard Parts:

• Items must be in new condition, no returns are accepted on used or installed items. If the products show any signs of installation, we cannot accept the return.
• Item must be in original packaging

Apparel:

• All helmets and apparel must include original bag and box, attached tags and all accessories included with the packaging.
• Use our shipping packaging to ship back the item, do not use the original manufacturer’s box.

International Returns:

• Shipping, Brokerage, Customs Duties, or any other charges other than the product price are not refundable.
• All costs of shipping the package back to us must be pre-paid by shipper.

Non-Returnable Items:

• Electrical components such as Stators, Regulators, and CDI. Due the nature of electrical components, returns are not accepted for these items. However, most electrical components carry a 1-Year Manufacturer's Warranty. CDIs do not carry a warranty.
• Any item that has been installed,used, or shows any signs of installation.

Incorrect Item Received:

• In the event that an incorrect item has been shipped by Bikers Stone, please contact us through Ebay Messages. We will work with you to determine the cause of the error and find a prompt solution. 
• Bikers Stone will not ship any items without receiving the incorrect item first.

Warranty:

• Bikers Stone does not directly offer any warranty for any product sold through us. Most products do carry a manufacturer's warranty.