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Implementing Itsm: From Silos to Services: Transforming the It Organization ...

Implementing ITSM : From Silos to Services: Transforming the IT O

Implementing Itsm: From Silos to Services: Transforming the It Organization...

Randy A Steinberg Implementing Itsm (Paperback)

Implementing Itsm: From Silos to Se..., Steinberg, Rand

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Implementing ISO/IEC 20000 Certification - The Roadmap (ITSM Library)