Reliant Cellular is dedicated to providing high quality New, Used and Refurbished wireless devices and accessories. Through a reliable network of suppliers and business partners, we are able to distribute a wide variety of Smartphones, Smartwatches, Laptops, iPads and Tablets.

 

If there are any questions about products or services, please contact our customer service department through the eBay system. If you have an issue with an order, please contact us first before opening a case on eBay or leaving negative feedback. We will do our best to resolve any issue quickly and efficiently.

Personal and Cashiers Checks will not be accepted. If a Credit Card is used to purchase the item, please review terms of sale for information on chargeback denial. 

All items purchased using our free shipping option will be sent out via USPS First Class shipping. Shipping and handling for all products is guaranteed within 2 business days. Shipping insurance is an optional service available to all customers within the domestic United States. We offer additional expedited shipping services as well: Expedited Priority Mail (2-3 day USPS), 2nd Day (FedEx), and Standard Overnight (FedEx).

Reliant Cellular offers a 30 day Worry Free return policy on any defective merchandise. Returns will be accepted on any merchandise returned in same condition as sold. No broken, or customer damaged merchandise returns will be accepted. No returns or refunds will be granted to a customer who returns a different item than sent to the customer. Reliant Cellular reserves the right to deny any refund to a customer who sends back any item that is materially different than the one ordered and delivered. Terms and Conditions of sale: Due to the risk of fraud from eBay purchases of Smartphones and Electronics, no chargeback filed with a credit card company will be granted. The purchase of this listing is confirmation of these terms of sale. Any item sent back to Reliant Cellular after purchase, not matching the IMEI number or Serial # of the item we have confirmed as sent to any customer, shall be sent back to the customer and any refund attempt will be denied. Reliant Cellular, prior to shipping the customer their order, will send a confirmation email showing pictures of the item sent as well as visual proof of the serial # of the item. All orders from Reliant Cellular over the value of $200 will be shipped with Signature tracking. A customer's signature and acceptance of the order is confirmation the order was received in full. Any customer claim of receiving an empty package or not receiving the order, but signed for the package and accepted it from the delivery carrier will be denied. Any "empty package claims" will be denied and referred to the shipping carrier for all claims.