Combined Shipping: We combine shipping for free! Just need to have an expedited shipping active
May have some fees for consoles or other big items. This combine offer only applies for transaction done using Canada Post Expedited Parcel shipping option, not the Canada Post Lettermail one. The lettermail shipping are always free. Take note that if you buy 5 items or more in lettermail shipping, we will send them in Expedited shipping. No charges will be added. You can contact us if you need any help with a combine shipping.
Our store, discounts, etc.
You can visit our store for hundreds of other games and stuff. New items are added every week. The best way to follow new listings and discounts is to subscribe to our store and " watch " it. We have a lot of categories of differents items.
Guarantee
Everything we sell is guaranteed to work. Everything we sell is also cleaned & tested before we list it, so buy with confidence! If you have any trouble with your purchase, feel free to contact us through eBay and we will be able to help you. Any defective items can be returned for a full refund.
Customer service
If you have any questions, demands or you need help with an order, you can contact us at any moment, but take note that we answer to our questions from Monday to Friday, between 8AM and 9PM. You may have a slower answer the week-end.
Nous sommes bilingues, donc vous pouvez aussi bien nous contacter en Français ET / OU en Anglais.
Taxes
Every canadian orders will receive applicable taxes. Taxes depends on wich area the buyer lives.
Shipping
Every orders is shipped in a maximum delay of 2 days. We mostly send items in Canada Lettermails option, without tracking but with a free shipping cost. You can ask us if you want to have a shipping option with tracking number and more protections. For items that are worth more than 50$ CAD, we send them in Expedited shipping. Every consoles or items that are too big for the lettermails shipping's option are also sended in Expedited Shipping.
You receive what is pictured
It is important to note that anything that is not pictured will not be included. Items described as "complete CIB" mean that they include the game (C)artridge/disc, and the (I)nstruction manual, and the (B)ox/case. Extras might be present (for example: posters, inserts, leaflets, bonus items, etc.), but are not included unless pictured. Any code (like DLC) that is included should also be considered as already redeemed, whether the game is new or used as we can not guarantee that they will work. If you want specific informations about this game or for any question, feel free to contact us via the ebay mailbox.
Items condition
Here is how to interpret the item's condition. This gives a general idea of the condition, but the pictures are usually the best way to get an idea of the condition. You can also contact us if you need any additional details. It is important to keep in mind that we only sell secondhand products, so you should not expect perfection as any game will have traces of their previous owner. We voluntarily do not use terms such as mint or like new since we believe they create unattainable expectations.
"Brand new" is used for items which still have their original seal, which mean we can?t show the insides without removing the seal. There might still be some cosmetic blemishes, so please refer to pictures or contact us for more details.
"Very Good" means that even though it's been used before, the game is generally very good-looking. It might still have minor signs of usage which can easily be overlooked, but is still in overall very good shape. Any blemishes would be minor, such as slight shelf wear or very light scratches. This is the highest condition that we use since we do not believe like new can accurately describes used products.
"Good" applies to the majority of items. It means that the item has cosmetic problems that are more or less noticeable without being dramatic. The picture should give a better idea of the exact condition. For instance, common problems include stickers or sticker residue, noticeable wear, scratches on disc, etc. Those items still work and should satisfy most gamers.
"Acceptable" identifies games that have major cosmetic problems, even though the game is still in working condition. Problems can vary from torn labels to crushed boxes and other similar problems. These items are mostly recommended for those who just want to play, but you should steer clear if you care about conditions.
"Used" is used for items which are harder to describe with our usual conditions. This applies mostly to lots since the conditions will vary, and to in box consoles since there are so many details that is is hard to use a single descriptor. The pictures should help, but feel free to contact us if you require additional details.
