"The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulation, I will verify your status as an authorized purchaser of this item before shipping of the item."

"International buyers ? Please note: Import duties, taxes, and charges aren't included in the item price or postage cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be, prior to bidding or buying."

Please note: Please check the customs and taxes for the imports before placing an order. We are not responsible for any custom holds, taxes, and restrictions for the purchase of this item. In any of the following cases, we don't offer refunds unless you're able to return the item.

Silver Star is an innovative, high-quality, business-oriented distributor of orthopedic and surgical instruments. We aim to provide our customers with the best product at affordable prices and meet safety standards set forth by ISO 13485-2016.

Our engineers work hard every day fulfilling their duty as it relates not just to us but also to those who come after them because they know how important this business really can be if handled correctly; providing ultimate satisfaction.

Get answers for most common questions and concerns regarding our products, shipping, delivery, and returns. If what you are looking for isn't available here, please send us a direct message with a detailed note.

We use titanium grade v, titanium alloy, and stainless steel 316-L as a raw material to produce our products.

We ship directly from Pakistan using DHL Global and USPS as our service partners. We mainly use the premium class shipping service for deliveries so you can expect your items to be delivered within 6 - 8 days MAX (excluding handling time) for US and Europe.

If your item hasn't arrived within the expected timeframe, please contact us right away. In any case, you can check the delivered tracking ID to see status by yourself. As you are importing items internationally, sometimes deliveries can be a little late because of customs and other protocols.

It will take from 6-8 days excluding the handling time. Mexican deliveries tend to be late by nature of their country's strict protocols and security measures, so please always check your tracking ID for live status.

Yes, we accept custom orders based on bulk quantity, requirements, and material choices. Infact, most of the orders we get are custom orders.

Our refund policy is easy and simple with hassle-free partial and full money back guarantees. If the requested item isn't up to your mark of quality or what you expected, you can ask for a refund within 14 days of your purchase. However, please bear that in mind, in order to avail the refund, you'd need to return the item packed, secured just like the way you received it.

Exactly, as you can see, we cannot pay for return shipping from our side, the client is required to pay the return shipping in order to avail the refund.

Please contact us by messaging on the platform while explaining the concern you might have. We will answer your query as soon as possible.

Silver Start is one of a leading manufacturer and distributor of high-quality products. We are ISO 13485 and CE mark certified, which means that we meet the highest standards of quality and safety. Our products are designed to help and provide the best possible solutions.

We also offer custom prototyping services, so that we can create products that meet the specific needs of your customers. Our team of experienced engineers and designers is dedicated to providing you with the best possible products and services.