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Payment Policy: -

  ≥ Accepted Payment Methods: We accept Payoneer, credit cards, & wire transfer, Manual TT through eBay Managed Payment Service.

  ≥ Payment Deadline: Payment must be made within 3 days of winning the item. If payment is not received within this timeframe, we may cancel the sale and relist the item.

  ≥ Contact for Instructions: If you have any questions or concerns about payment, please contact us through eBay messages.

  ≥ Import Duties: The buyer is responsible for any custom clearance or VAT & import duties in buyer's country.

  ≥ Address: We will ship the item to the address provided at the time of payment. Please double-check your eBay Shipping address before making payment. If you need to change the address, please contact us through eBay messages as soon as you complete payment.

  ≥ Order Tracking: We will provide order tracking details as soon as the order is dispatched.

  ≥ Customer Satisfaction: Our goal is to ensure that our customers are satisfied with their purchases. If you have any concerns about payment, please contact us and we will do our best to resolve the issue.

Shipping Policy:-

  ≥ Orders dispatched within 24 Hours / 1 working day and Freight Heavy Weight items 3 working days after payment confirmation.

  ≥ Worldwide shipping through DHL, FedEx & Post.

  ≥ If you want to use DHL or FedEx service, you need to message us before purchasing the product.

  ≥  Buyer responsible for paying any customs clearance or import duties, VAT & other applicable fees by eBay / Authorities.

  ≥ Order tracking details provided after dispatch.

  ≥ Orders shipped to the address provided at the time of payment. (Check eBay address before payment)

  ≥ Change of address must be informed through eBay message before dispatch.

  ≥ Responsibility: Once the order is dispatched, we are not responsible for any changes in delivery terms, address, or lost items.

  ≥ Estimated delivery time: 10-15 working days from Bangladesh (may be delayed due to customs or changes in international shipment policy).

  ≥ Contact us through eBay message if order has not been received within the estimated delivery time.

Feedback & Customer Care:-

  ≥ Positive Feedback: We aim to provide our customers with the best possible experience and strive for 100% positive feedback. If you are satisfied with your purchase, please leave us positive feedback and 5-star rating.

  ≥ Communication: If you have any concerns or questions about your order, please contact us through eBay messages before leaving negative / neutral feedback. We are here to help and will do our best to resolve any issues.

  ≥ Resolution: If there is an issue with your order, we will work with you to resolve it in a timely and satisfactory manner. This may include offering a replacement or refund.

   ≥ Continuous Improvement: We regularly review our feedback and customer care policies to improve the experience for our customers. If you have any suggestions, please let us know through eBay messages.

Return Policy: -

 ≥ Timeframe: We offer a 30-day return policy for most items from the date of delivery.

  ≥ Condition: The item must be returned in its original condition, with all original packaging and accessories.

  ≥ Communication: If you would like to return an item, please contact us through eBay messages for instructions and the return address.

  ≥ Refunds: Refunds will be issued once the item has been received and inspected. If the item is not in its original condition, we may refuse the return or deduct a restocking fee.

⭐ About Us?

At TBR Power Electric, we specialize in providing high-quality automation, PLC (Programmable Logic Controllers), and marine items to meet all your industrial and marine needs. With a commitment to excellence and customer satisfaction, we offer a diverse range of products designed to enhance efficiency and performance in various applications.

👍 Why Choose Us?

- **Quality Assurance: ** We source our products from reputable manufacturers to ensure you receive only the best.

- **Expertise: ** With extensive knowledge in automation, PLC systems, and marine equipment, we provide expert advice and support.

- **Customer Satisfaction: ** Your satisfaction is our priority. We are dedicated to providing exceptional service and support to meet your needs.

Working Time: -

• Sunday To Thursday
• 9:30 AM to 6:30 PM (BST)
• We do not work on Friday & Saturday