OVG Store wants every buyer to feel confident and satisfied with their purchase.

Returns, exchanges, or replacements are accepted within 30 days after the order has been delivered.

For a full refund, the item must be returned in the same condition as it was originally received.

Please contact us before opening concerns through feedback so we can help resolve the issue as quickly as possible.

Most orders are processed quickly and shipped the same day or the following business day.

Orders placed during the weekend will normally ship on the next available business day.

We use USPS, UPS, or FedEx depending on the package size, weight, and delivery destination.

Tracking information is added to eBay once the package is shipped, so you can follow the delivery progress.

Your feedback helps OVG Store improve our service and continue delivering a better buying experience.

If you are happy with your purchase, we would sincerely appreciate your positive feedback.

If something is not right, please message us before leaving neutral or negative feedback.

We will work with you quickly and professionally to make sure your concern is handled properly.