TRU-TECH Rotor CH310T
*View our entire eBay inventory here!*
{Shipping Practices}
If this listing includes a free shipping option, we will cover the shipping cost to any deliverable physical address inside the continental United States at no extra charge.
Because shipping is the buyer's responsibility in some cases, we are careful to include correct weights and dimensions in each listing. This allows the buyer to see shipping rates on the item's page right below the item price. If you aren't sure how to find your rates, please let us know and we'll be happy to help you.
If expedited shipping is needed, reach out to us before paying for the item so that we can send an invoice to include shipping costs. Please specify the carrier and expedition rate you'd like us to use.
Unfortunately, our free service does not permit shipping to PO Boxes, APO/FPO/DPO addresses, US Territories, Alaska, Hawaii or Puerto Rico or outside the United States.
We are happy to provide combined shipping on multiple orders and practice doing so regularly. Let us know if you have any questions about doing so.
Flat Rate Freight means your item will ship via an LTL freight carrier. This is because the item or total order shipment weight is above standard shipping limits, or the item is too fragile to be sent ground. If you require liftgate service or would prefer picking your shipment up at the carrier's closest location in leu of delivery, please reach out to us so that we can help make the delivery / pick up as easy as possible for you.
Here's what you need to know about international shipping:
We ONLY use eBay Standard international shipping. This is to reduce monetary liability for the buyer and ourselves.
We cannot provide a customs invoice. This is included with eBay's Standard international shipping option.
We will not alter an invoice to show an amount other than the actual order value.
{Return Policy}
Won't fit? Changed your mind?
No worries! We have a 30 day return policy!
Did you receive the incorrect part, or was it damaged during shipping? It's our responsibility to try to rectify the situation. Please do send us a message before initiating a return. Sometimes it's more cost efficient to send the correct item out without returning the incorrect one.
If an item is delayed in shipping, or lost, or held in customs during international shipping, feel free to make us aware of what's going on and we'll try our best to help if we can.
If an item that is returned outside of eBay's return service is lost or damaged in shipping, we are not responsible for the refund amount.
When the return has been received, we will expeditiously issue a refund. place an order for a replacement (upon availability) or issue a full refund. Shipping costs for returns resulting from items that are defective, damaged or not incorrectly described will be covered by Essenbay Marine.
Customer Satisfaction is Important to Us!
While feedback helps us all on eBay's platform, boat parts can be tricky and tedious. Please do allow us the opportunity to provide resolution before leaving negative feedback.
We want to provide the best experience possible, but we do make mistakes and are always eager to correct them in hopes of keeping your business and a reputation for awesome service behind Essenbay's name!
Please contact us immediately about any problem you may encounter.
