Working Knowledge: How Organizations Manage What They Know

How to Manage the IT Help Desk

How to Manage Meetings

How to Manage the I.T. Helpdesk

Accelerating Performance: How Organizations Can Mobilize, Execute, and...

Code Halos: How the Digital Lives of People, Things, and Organizations are...

Humanize: How People-Centric Organizations Succeed in a Social World

The Talent War: How Special Operations and Great Organizations Win on Talent