New Service Development: Creating Memorable Experiences by Fitzsimmons, James A.

New Service Development: Creating Memorable Experiences by James A. Fitzsimmons

New Service Development: Creating Memorable Experiences

New Service Development: Creating Memorable Experiences by Fitzsimmons, James A

Loose Leaf for Service - Paperback, by Fitzsimmons James A.; - Acceptable n

Service Management by James A Fitzsimmons

What Customers Crave: How to Create Relevant and Memorable Experiences at - GOOD